Immediate Emergency Assistance
When to call Triple Zero (000)
You should only call Triple Zero (000) in life threatening or time critical situations when an urgent response is required from police, f ire or ambulance.
What will happen when I call Triple Zero (000)?
The operator will ask you which emergency service you requireโpolice, fire or ambulance โand will connect you. The operator may also ask where you are calling from.
What if I have difficulty speaking English?
If you have difficulty speaking English, you can ask for an interpreter once you have been transferred to the emergency service you requested. You will not have to pay for the interpreter.
When you call Triple Zero (000), stay calm, stay on the line and clearly answer the operatorโs questions.
Emergency Assistance Services
If you need to speak to someone urgently, callย Lifelineย 13 11 14, Kids Helpline 1800 55 1800 or Suicide Call Back Serviceย 1300 659 467.
Non Emergency Support
If you’re seeking support from The Arches Foundation, and are not in immediate danger, please fill out the form and we will get back to you.